Submitting a complaint
To raise a complaint, please follow our RMA process:
- Download the RMA Form
Click the button below to download the RMA request form.
[Notification of complaint RMA Form download] - Complete the Form
Fill in all required fields on the form. - Submit Your Request
Once completed, click the button below to send a complaint to our dedicated inbox handling complaints and returns. Attach your completed RMA form and send.
[Submit RMA Request] - Await Confirmation
Our team will review your request and provide further instructions. - You can find our full step-by-step process for raising a complaint with your order here:
If you’re having any difficulties, reach out to Nenad here:
Nenad Krstin
International Remarketing Service Manager
Other remarketing topics
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